AI Chatbot is AI powered chat system designed to provide assistance and answers through conversation within a messaging application or other communication platforms.
AI chatbots are indispensable in modern contexts for their 24/7 availability, scalability, cost-effectiveness, efficiency, and personalized user experiences. They offer businesses a scalable customer support solution, automate tasks, analyze data for insights, and provide consistent service across multiple channels. By handling inquiries promptly and efficiently, chatbots enhance customer satisfaction, optimize operational efficiency, and drive business growth while reducing costs associated with traditional customer support methods.